The domain names www.bitesmate.com ("Website") are owned by BitesMate, its office at BitesMate, 28 Acorn court , 5 morville street, London, E32GD ("BitesMate"). The Website operates as an online portal managed by BitesMate. Upholding your trust is paramount to BitesMate, and safeguarding your Personal Information is of utmost importance. This privacy policy ("Policy") elucidates how BitesMate will collect, use, share, and process Personal Information in connection with the services provided on the Website.
This Policy is formulated in compliance with the Information Technology Act, 2000, in conjunction with Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
By accepting this Policy, you acknowledge and consent to the collection, use, sharing, and processing of Personal Information as delineated herein. If you provide BitesMate with Personal Information about someone else, you affirm that they are aware of your provision of their information and consent to BitesMate's utilization of their information in accordance with this Policy. This Policy is applicable to all current and former visitors, users, and others who access this Website.
• This Policy constitutes an electronic contract, formed under applicable law, and does not require any physical, electronic, or digital signature.
• By accessing or using the Website or providing us with your information, you affirm that you have the capacity to enter into a legally binding contract under this Policy, which serves as a legally binding document between you and BitesMate under the Indian Contract Act, 1872. BitesMate will collect and process your personal and third-party data carefully, only for the purposes described herein and within the scope of applicable legal regulations. This Policy ensures that all personal and third-party information handled by BitesMate is managed ethically, compliantly, and in accordance with industry best practices.
• Prior to accessing or using this Website, carefully review the terms and conditions outlined in this Policy. By accessing or using the Website, including its services, you agree to the terms set forth herein. If you are accepting this Policy on behalf of another individual, company, or legal entity, you confirm that you have the full authority to bind such entity to these terms.
• This Policy delineates the types of information BitesMate collects, the purposes and methods of its use, the parties with whom it is shared, and the options available to you regarding its usage. BitesMate also outlines the security measures implemented to protect this information and provides contact information for inquiries about its privacy practices.
• The current data protection policies and practices of BitesMate are outlined in this Policy and may be subject to amendment or update periodically. Any modifications to this Policy will be effective upon posting of the revised version on the Website. It is advisable to check this Policy regularly for updates. Your continued use of the Website or provision of data or information thereafter will indicate your unconditional acceptance of any changes made to this Policy.
• Your use of the Website implies your express consent to BitesMate's utilization and disclosure of your Personal Information, including Sensitive Personal Data or Information (SPDI) and third-party information, in compliance with this Policy. If you do not agree with the terms outlined in this Policy, please refrain from using this Website. This Policy is considered to be integrated into the terms of use of the Website and should be reviewed in conjunction with the terms of use.
• To access any services offered on the Website, you may need to utilize third-party information. You explicitly acknowledge and agree that you have obtained explicit written authorization and consent, either digitally or physically, from all individuals whose information you verify or provide data against, in the format mandated by the prevailing laws. You are responsible for storing this authorization in accordance with the applicable laws. You affirm that BitesMate will not be held responsible, liable, or accountable in any manner or to any extent for any failure on your part to fulfill obligations under this Clause.
• Personal Information is broadly defined as any data relating to a natural person, which, whether directly or indirectly, when combined with other available or likely information, can identify that individual.
• Personal Information includes, but is not limited to, first and last names, physical and temporary addresses, phone numbers, date of birth, age, gender, email addresses, contact information, and any health-related data, such as hormonal health conditions. It also encompasses financial details like bank account and credit/debit card information. Additionally, Sensitive Personal Data or Information (SPDI) includes passwords, financial information, and physical details. BitesMate ensures that the collection of Personal Information is limited to what is necessary for its intended purpose.
• Non-Personal Information, on the other hand, refers to data that does not specifically identify an individual or business. This includes information such as browser type, previous website URLs visited, Internet Service Provider (ISP), operating system, and Internet Protocol (IP) address. BitesMate may collect Non-Personal Information to understand website traffic, including the number of visitors, pages visited, and browser types. Additionally, Non-Personal Information may be voluntarily provided by users in response to questionnaires or surveys conducted by BitesMate.
• Collectively, Personal Information, SPDI, Non-Personal Information, and any third-party data are referred to as "Information".
• BitesMate may collect information from you through various means, including when you (i) register on the Website; (ii) update or modify personal details in your account; (iii) utilize any of the services offered on the Website; (iv) complete the 'Period Test' questionnaire on the Website; (v) participate in campaigns hosted by BitesMate on the Website (if any); and (vi) download or update software.
• You acknowledge and agree that all information provided to BitesMate is voluntary on your part.
• BitesMate may utilize cookies to track Website usage, including providing useful features to enhance your experience upon returning to the Website. This may include remembering your login ID, Personal Information, and third-party information, as well as delivering relevant content based on your preferences, usage patterns, and location.
• Non-Personal Information may also be collected by BitesMate based on your browsing activity and your interaction with or access to the Website, such as your browser type, Internet Protocol (IP) address, operating system, and previous search results, among other data, which may or may not be publicly accessible.
• Information collected by BitesMate from a specific browser or device may be associated with another computer or device linked to the browser or device from which such information was gathered.
• While you have the option to use the Website without providing any Personal Information to BitesMate, certain services on the Website may not be accessible if you choose to do so.
• BitesMate may utilize the Information you provide to fulfill your requests for the products and services available on the Website, to address your inquiries regarding our offerings, and to propose other products or services that we believe may be of interest to you.
• The Information about others may be used by BitesMate to facilitate the procurement of information about them. Additionally, on occasion, this Information may be used to extend offers for our products, programs, or services to them.
• Your Information may be utilized by BitesMate to monitor your usage of the services, and to examine and analyze the Information provided by you to deliver customized services tailored to your preferences.
• Non-Personal Information may be used by BitesMate for internal business purposes, including data analysis, research, the development of new products and features, the enhancement and improvement of existing products and services, and the identification of usage trends.
• Within the framework of applicable laws, BitesMate reserves the right to use your Information for promotional and marketing activities on the Website. This may include, but is not limited to, utilizing your Personal Information to create posters or banners promoting BitesMate's services.
BitesMate securely maintains your Information in electronic format on its devices and the equipment of its employees, ensuring access is restricted to employees, agents, partners, and third parties strictly on a need-to-know basis.
Your Information is not rented, sold, or shared with individuals or non-affiliated entities unless with your explicit consent, or under the following circumstances:
BitesMate may enlist third-party vendors or contractors to execute specific support services, such as order fulfilment, software maintenance, advertising, marketing, and web hosting, essential for its efficient service provision. These third parties might have restricted access to Information solely for performing these tasks on behalf of BitesMate. They are not authorized to utilize or disclose Information beyond what is mandated by law.
BitesMate does not vouch for the privacy practices, policies, or terms of use of such websites, nor does it control or guarantee the accuracy, integrity, or quality of the information, data, text, software, music, sound, photographs, graphics, videos, messages, or other materials available on these websites. The inclusion or exclusion of any website does not imply endorsement by BitesMate of the website, its provider, or the information therein.
BitesMate reserves the right to disclose and/or transfer Information to an acquirer, assignee, or other successor entity in the event of a sale, merger, or reorganization involving all or substantially all of the equity, business, or assets of BitesMate.
• 9.1. You retain the right to withdraw your consent at any time by providing a written request to BitesMate via email at freshfix96@gmail.com Should you wish to rectify any Personal Information, please refer to Clause 10 of this Policy.
• Once consent for sharing Personal Information with BitesMate is withdrawn, BitesMate reserves the right to cease fulfilling the purposes for which the information was initially sought. This may result in restrictions on your access to the services offered on the Website and/or the Website itself.
• If you opt to delete your account and discontinue using BitesMate's services on the Website, you may do so at any time, as outlined in Clause 18.1.1 of BitesMate’s Terms of Use.
• You have the right to review, modify, or delete your Personal Information and/or SPDI (as applicable) provided directly on the Website. However, it's important to note that any such changes may impact your ability to use the Website and BitesMate’s provision of services to you.
• BitesMate reserves the right to authenticate your identity and account Information to ensure accurate service delivery. Access to, correction, updating, or deletion of your Personal Information and/or SPDI (as applicable) may be denied or limited if it violates another person’s rights or is prohibited by law.
• To update or correct your Personal Information for personalized services and offers, please send your requests to BitesMate at freshfix96@gmail.com, specifying the reason for the rectification. BitesMate will endeavor to implement these changes within a reasonable timeframe.
BitesMate will retain your Personal Information for a minimum of 3 (three) years from the last date of service or Website usage, or for the duration mandated by law. The retention periods are subject to variation based on the nature of the information and your interactions with BitesMate.
You agree not to submit false, illegal, or harmful content to the Website. BitesMate reserves the right to terminate access or interaction with the Website if concerns arise regarding such content, or for any other reason deemed necessary, at its sole discretion.
To enhance your browsing experience on the Website, various web pages utilize "cookies", pixel tags, and clear gifts. Cookies are small text files that BitesMate places in your browser to store preferences. These files do not reveal your email address or other personally identifiable information unless provided by you, such as during website registration. Cookies store minimal data specific to a user and website, accessible by the web server or user device. However, once you provide personally identifiable information to the Website, it may be linked to the cookie-stored data. BitesMate uses cookies to analyze site usage, improve content, and personalize your experience (e.g., recognizing your name upon return visits). Additionally, cookies facilitate features like password saving and shopping cart usage. Third-party cookies may also be present, beyond BitesMate's control.
Session cookies automatically delete from your hard drive after each session, with most cookies being session-based. You can decline cookies in your browser settings, but doing so might limit certain Website features, requiring frequent password re-entry. You have the option to enable cookies to enjoy uninterrupted browsing.
• BitesMate prioritizes the security and confidentiality of your information, employing industry-standard measures to safeguard against loss, misuse, unauthorized access, or disclosure. While BitesMate takes robust precautions to ensure data protection, including physical, technical, and administrative security measures, it cannot guarantee absolute security during internet transmission. However, BitesMate conducts annual evaluations to uphold your privacy in alignment with applicable legislation.
• Access to your online account on the Website is password-protected, with login credentials linked to your email/username. It is your responsibility to maintain the security and confidentiality of your account details, including passwords. Avoid sharing your credentials with others, and promptly report any suspected unauthorized account activity to BitesMate. You are liable for any loss incurred by BitesMate due to unauthorized account use.
• BitesMate shall not be liable for any loss or theft of information resulting from unauthorized access to your device or other circumstances solely attributable to you. Additionally, BitesMate is not accountable for security breaches or actions beyond its control, including government interventions, computer hacking, or poor internet or telephone service quality.
BitesMate is committed to compliance with relevant laws regarding the age of consent for entering into binding legal contracts. Therefore, BitesMate does not knowingly collect Personal Information from individuals under the applicable age of consent through the Website. Parents and guardians are encouraged to monitor the online activities of minors to prevent the collection of Personal Information without prior consent. If you are using the Website on behalf of another person, such as a minor child or employer, you affirm that you have the authority to accept this Policy on their behalf and consent to BitesMate’s use of their Personal Information as outlined herein.
BitesMate does not accept responsibility for any breach of security or for the actions or inactions of third parties that receive your Personal Information.
Regardless of the provisions in this Policy or elsewhere, BitesMate shall not be held liable for any loss, damage, or misuse of your Personal Information if such incidents arise from a Force Majeure Event. The term “Force Majeure Event” refers to any event beyond BitesMate's reasonable control, including but not limited to sabotage, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts or industrial action, riots, insurrection, war, governmental actions, computer hacking, civil disturbances, unauthorized access to computer data, computer crashes, breaches of security and encryption, pandemics, national or state lockdowns due to any reason, and other similar events beyond BitesMate's control and not reasonably foreseeable.
The Website may include links and interactive features that connect to third-party websites. BitesMate bears no responsibility and assumes no liability for the functionality, actions, privacy settings, privacy policies, terms, or content of these external websites. Prior to utilizing any sharing functions to interact with or visiting any third-party website, BitesMate advises thorough review and understanding of the terms and conditions, privacy policies, settings, and data-sharing mechanisms provided by each respective third-party website.
BitesMate retains the right to update, alter, or modify this Policy at its discretion, with such changes taking effect from the date of the update, alteration, or modification.
This Policy is intended to complement the Terms of Use. Any terms or expressions used in this Policy but not defined herein shall carry the meanings attributed to them in the Terms of Use. Where any provision of this Policy does not contradict the Terms of Use, the Terms of Use shall govern this Policy. In case of any inconsistency between this Policy and the Terms of Use, BitesMate's interpretation shall be conclusive and binding upon you.
If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint to freshfix96@gmail.com
Name: Bitesmate
Address: 28 Acorn court , 5 morville street, London, E32GD
Ph. No.: +44 7704553147
E-mail: freshfix96@gmail.com
If you wish to make a complaint regarding any violation of the provisions of this Policy, you may send a written complaint to the Grievance Officer, who shall redress the complaint in accordance with the provisions of the Information Technology Act, 2000, and Rules made thereunder.
Bitesmate, the epitome of Ecommerce Website excellence and innovative online shopping experiences. Here, we're not just selling products; we're revolutionizing the way people shop. Our journey is a fusion of cutting-edge technology and customer-centric design, where the essence of seamless online transactions meets the demands of the modern digital marketplace.
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